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Solariums to be banned in NSW from 201421-Feb-2012

The State Government is introducing tough new laws banning commercial ultraviolet (UV) solaria t..

Desperate hairdressers - staff look to cut and run17-Feb-2012

You've heard of Desperate Housewives. Now spare a thought for desperate hairdressers. ..

Retailers didn't get Christmas cash14-Feb-2012

National retail figures show retailers missed out on a Christmas boost, putting the industry on ..

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  1. 5 Ways to Attract More Customer Reviews Courtney Aspland 19-Jan-2012
  2. And the winners for customer service are... Courtney Aspland 12-Dec-2011
  3. Anna Wintour 'more monstrous' than Devil Courtney Aspland 13-Oct-2011
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Tips from Retail Support

1. Be Responsive

Be responsive to customer needs and quality service will prevail.

2. Budgeting

Budget for the results that you need to achieve

3. Excellent Customer Service

Thank your existing clients for their business.

4. First impressions.

First impressions last forever.

5. Never stop reinventing

Remember to keep your business fresh and engaging and never stop reinventing.

6. Product Knowledge

Have superior product knowledge to remain competitive on levels other than price

7. Rotate Stock

Change Displays Regularly

8. Stay competitive

Develop ways to stay competitive

9. Stock

Ensure you are never out of stock on your best sellers
 

Upcoming Events

Path to purchase summit - Sydney Convention Centre

23-Feb-2012
About the SUMMIT Understanding what influences purchasing decisions is becoming increasingly important in today's shopper-centric retail environment. Competition is fierce with growing consolidatio..
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Path to purchase summit - Sydney Convention Centre

24-Feb-2012
About the SUMMIT Understanding what influences purchasing decisions is becoming increasingly important in today's shopper-centric retail environment. Competition is fierce with growing consolidatio..
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Develop ways to stay competitive
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